Terms of service

Policy · Terms
Last updated: May 18, 2026
✓ Terms in effect 2026
Quick summaryBy purchasing at novustores.com you accept these terms. Prices may change, but the one you paid is the one you pay. No fraudulent use. Disputes resolved in Colombia.

1. Acceptance of terms

By accessing and using novustores.com you agree to be bound by these Terms of Service.

2. Products and pricing

We strive to display accurate information. NOVU reserves the right to correct obvious errors and cancel affected orders, with a full refund.

The price shown at checkout is the final price you pay, except for obvious catalog errors.

3. Order processing

Orders are processed in 1-2 business days. NOVU reserves the right to cancel orders in cases of suspected fraud, actual lack of stock, an unserviceable address or catalog errors.

4. User accounts

If you create an account, you are responsible for keeping your password confidential. Notify us immediately at help@novustores.com if you suspect unauthorized use.

5. Intellectual property

All content (NOVU brand, logos, text, design) is the property of NOVU. Commercial reproduction without prior written authorization is not permitted.

6. Limitation of liability

NOVU is not liable for indirect damages. Our maximum liability is limited to the amount paid for the product.

7. Acceptable use

You agree not to use the site for illegal activities, fraudulent purchases, systematic false returns or attacks on the system.

8. Changes to the terms

We may modify these terms at any time. The version in effect will be the one published on this site.

9. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Colombia. Any dispute will be resolved in the competent courts of Colombia.

10. Contact

For questions: help@novustores.com

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